Mark Wilson is chief executive of Ryla Teleservices. Wilson attended Wilberforce University in Ohio, the oldest historically Black private university in the country. He graduated in 1982 with a bachelor's degree in management.
Mark Wilson's corporate career with Dun & Bradstreet, leading provider of business information for credit, marketing, and purchasing decisions worldwide, prepared him for a new career: starting his own business.For more than 15 years, Wilson was in the executive levels of operations and strategy within the call center environment.
When he learned D&B was looking to outsource much of the work he had been doing, he asked to be one of the providers. That was 2001. Four years later, Atlanta-based Ryla Teleservices, the company Wilson founded, is a leading provider of global customer contact solutions for small and medium-sized businesses and government agencies. In March, the company moved to a 48,000-square foot facility with an additional 600-seat capacity.
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Thursday, October 13th 2005 at 9:46AM
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