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Job Title: Quality Assurance Manager - TS/SCI with Polygraph
Company Name: General Dynamics IT
Location: Annapolis Junction, MD
Position Type: Full Time
Post Date: 05/09/2026
Expire Date: 06/24/2026
Job Categories: Engineering, Information Technology
Job Description
Quality Assurance Manager - TS/SCI with Polygraph
QUALITY ASSURANCE MANAGER YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing to a mission that protects our nation every day. CIS is growing, and we invite both our experienced incumbents and new team members to be part of whats next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, well strengthen continuity and drive the next generation of innovation. MEANINGFUL WORK AND PERSONAL IMPACT As a Quality Assurance Manager supporting CIS, you will play a critical role in ensuring consistency, reliability, and excellence of enterprise engineering, operations, and tech refresh services. You will lead efforts to evaluate performance, improve processes, strengthen governance, and ensure services meet established quality standards, performance measures, and strategic objectives. Your work directly elevates service delivery, drives operational improvements, and supports a culture of accountability, transparency, and continuous improvement across a large, complex enterprise. KEY RESPONSIBILITIES:Lead quality assurance activities across engineering, operations, and tech refresh services, ensuring alignment with program objectives, service levels, and performance standardsDevelop, monitor, and report on performance metrics, KPIs, and quality measures to identify gaps, assess trends, and drive continuous improvementSupport enterprise planning, governance, and oversight activities, including audits, evaluations, program reviews, and compliance checksCoordinate with leadership, project managers, and service owners to implement process improvements, strengthen documentation, and ensure quality throughout the service lifecycleProvide quality assurance for scheduling, coordination, lifecycle planning, and management activities, ensuring accuracy, completeness, and alignment with program requirementsContribute to risk management, readiness assessments, and strategic reviews to support informed decision making and high-quality service delivery WHAT YOULL NEED TO SUCCEED:EDUCATION: Bachelors degree in an IT-related field, or 10+ years of relevant IT experience in lieu of a degreeCLEARANCE: Active TS/SCI clearance with PolygraphExperience performing quality assurance or quality management in largescale IT, engineering, or operations environments Ability to analyze performance metrics, evaluate trends, and identify improvement opportunities Strong understanding of ITIL, ITSM, or similar service management frameworks Experience supporting enterprise governance, compliance, risk management, or continuous improvement initiatives Excellent communication, coordination, and documentation skills, with the ability to collaborate effectively across diverse technical teams US citizenship requiredLOCATION: Onsite GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.Growth: AI-powered career tool that identifies career steps and learning opportunitiesSupport: An internal mobility team focused on helping you achieve your career goalsRewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time offCommunity: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #CIS
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Contact Information
Company Name: General Dynamics IT
Website:https://www.gdit.com/careers/job/36339017e/quality-assurance-manager-tssci-with-polygraph/?source=AutoAppend_HBCU
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