Essential Duties and Responsibilities:
- Supervise the creation and compilation of credentialing paperwork that each prospective provider is required to complete per the contract.
- Assist credentialing specialists in sending credentialing paperwork to the providers.
- Hold frequent meetings with the credentialing specialists to discuss new plans, tactics, and updates on how the department should operate.
- Identify and provide full training on every facet of the credentialing process to all new and existing members of the Credentialing Department.
- Periodically audit and review the work of the Credentialing Department in both credentialing packets and in the system(s) in order to ensure 100% accuracy and compliance with the contract.
- Manage all facets of the credentialing process and ensures each provider is fully compliant with the contract.
- Maintain frequent communication with the Provider Recruiting Manager with regard to the state of the Credentialing Department and any modifications that need to be made.
- Reassign credentialing specialists and redistributes workload, as needed, in order to reach monthly goals.
- Maintain communication with provider recruiters with regard to the credentialing status of each provider that they recruit.
- Distribute credentialing packets as requested by the Recruiter, including HIPAA form.
- Input providers’ credentialing, personal, legal, fiscal, medical, academic, and contact information into the systems(s), and creates a profile for each provider who has been 100% credentialed with the contract.
- Continuously assess credentialing processes and identify opportunities for improvement.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.






