degree in Electrical or Mechanical Engineering, Engineering Technology,
or other related engineering OR 5+ years of equivalent professional
Experience with electrical theory, Robotics, Controls components, automated equipment
Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms
Knowledge of Robotics work cells and its control systems
Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
identifying, maintaining, troubleshooting, and modifying Motor Controls
including motor starters, Variable Frequency Drives, DC drives, and
standard electrical components
Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
Knowledge or Warehouse Management System Software Concepts and messaging protocols
Experience interpreting, modifying, and developing mechanical and electrical drawings
Experience identifying, maintaining, and utilizing SCADA systems and KPIs
Ability to lead others in a technical role and interact with all levels of management.
Reasoning, analytical and problem solving skills.
Ability to train others with lesser skills
Ability to interpret and understand policies and procedures and relate them to others.
Systems controls design or programming experience
Systems integration experience
Field service engineering experience
Systems trainer or training experience
Experience supporting a wide range of different conveyors and sortation systems
Excellent written, verbal and customer service skills
Proven history of remote technical phone support
Experience with advanced automation controls systems
Experience with industrial robotics
Experience with ASRS systems
Site Standard Work
Own the controls support of the assigned facility.
Coordinate and execute controls maintenance (CC PMs), training and projects for assigned facility.
Communicate risk and status of controls topics to Central AE team.
Provide drive-in support for additional facilities in respective node as required.
Lead technical resolution of high severity (SEV1 and SEV2) calls for all node sites (onsite and remote).
Support and drive Root Cause Analysis for any automations related incidents
Coordinate and execute OEE, Energy Management, and SCADA deployments for assigned facility.
Professionally represent the RME team while in the FC and anywhere else at Amazon.
Communicate clearly and establish strong relationships with every FC leader.
Develop and maintain:
Effective vendor relationships. Utilize these relationships to escalate technical issues during high severity events.
Onsite controls team skillset and competencies. Manage skills heat map for CSx team and drive comprehensive training program.
Best practices/policies and knowledge share mechanism for the team.
Direct line of report to the site RME leader, dotted line of report to the node based Automation Engineering leaders.
Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking
Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds
in eye/hand coordination, feet (foot pedals) manual (picking, pinching,
holding, grasping), and wrist motion (repetitive flexion/rotation)
conditions may include small spaces, dust, fumes/odors, hot/cold
temperatures, inside/outside noise, vibration, standing on concrete for
long hours and wet or uneven surfaces
Operation Support & Customer Service
Promoting and conduct good housekeeping practices
Must be highly self-motivated and customer-centric
Flexibility with work hours and days. (7 days a week operation, including holidays)
Dedicated to supporting production by working in a safe, customer focused manner. Must be highly self-motivated.